Classic Clip-In Hair Extensions

Shipping

All items are shipped within 48- 72 business hours from when the order was placed.  It will take 7-10 Business Days to delivey at your address Orders are not shipped on weekends or holidays.

Free Shipping available for orders over CAN$100.

Standard Canadian Flat Rate: CAN$ 10.00 cad to arrive in 7-10 business days for orders under Can $100

Delays may occur in the case of extreme weather or if shipping to remote areas.

Signature required upon delivery. If receiver is not home to accept and does not pick up the package at location provided by the carrier, Gracious Salon and Academy will bill the customer to re-ship.

** We cannot ship to P.O. Boxes. Please enter a complete civic address. **

Please note that due to air safety regulations, we cannot ship orders containing hazardous materials (sprays, nail polish and products with high alcohol content) through Canada Post. Thank you for your understanding.

Orders do not contain tracking numbers.

Gracious Salon and Academycannot modify orders that have been already placed, but we will always do our best to accommodate your needs.

International Shipping

We utilize various international couriers such as Canada Post or  UPS. Signature required upon delivery. If receiver is not home to accept and does not pick up the package at location provided by the carrier, Gracious Salon and Academy will bill the customer to re-ship.

** We cannot ship to United States P.O. Boxes. Please enter a complete civic address. **

We estimate an average transit time of 2 – 7 days for all US-bound shipments, however some destinations will be subject to longer transit time, or weather delays. Most orders to mainland USA will be delivered within 7 -10business days.

Please contact us if you have any questions, prior to placing an order. We’ll also be able to confirm delivery is available to your location and advise you which courier is most likely to be used for your destination.

In some rare instances, Gracious Salon and Academymay cancel & refund your order if the shipping address is incomplete, a PO box, or considered remote / unreachable by our couriers.

Gracious Salon and Academy cannot take responsibility for duty fees, taxes, brokerage fees and shipment delays due to customs and cross-border transit. Duties and taxes are calculated upon crossing the border, based on the market value (actual price before any promotions) of the product and not the price after promotions or sales.

Our price does not include duty, tax, or customs fees. You will not be reimbursed for these fees, if applicable in your region.

At this time, we cannot utilize a customers’s own customs brokerage account, and all fees will be billed to the recipient, payable via the courier.

Applicable sales taxes will be applied upon checkout, to orders with a Billing address in Canada.

Orders will include a tracking number and will be insured for the total declared value, up to $300.

Gracious Salon and Academy does not allow returns or exchanges when it was used and after purshasing 30 days